Masks are required for all guests and staff while inside the arena, except while actively eating or drinking.

Gold Squad Upgrade:
CHECK-IN LOCATION: Premium Seat Entrance
CHECK-IN OPENS:  3:45PM
CHECK-IN CLOSES: 4:45PM

*Guests should first proceed to the VIP check-in table located at the Premium Seat Entrance. Look for the signage that reads “GOLD SQUAD ULTIMATE UPGRADE CHECK-IN’ and look-out for the YELLOW FLAGS.

Chalk Talk Upgrade:
CHECK-IN LOCATION: Premium Seat Entrance
CHECK-IN OPENS:  4:45PM
​​​​​​​​​​​​​​CHECK-IN CLOSES: 5:45PM

*Guests should first proceed to the VIP check-in table located at the Premium Seat Entrance. Look for the signage that reads “CHALK TALK UPGRADE CHECK-IN’ and look-out for the RED FLAGS

DIAMOND, EMERALD & SAPPHIRE’ VIP PACKAGES:
CHECK-IN LOCATION: Premium Seat Entrance
CHECK-IN OPENS:  4:45PM
​​​​​​​​​​​​​​CHECK-IN CLOSES: 5:45PM

*Guests should first proceed to the VIP check-in table located at the Premium Seat Entrance. Look for the signage that reads “DIAMOND EMERALD SAPPHIRE VIP CHECK-IN’ and look-out for the BLUE FLAGS.

* If you fail to arrive by the time check-in closes, it may result in a forfeiture of all activities. Refunds will not be issued under any circumstance. All programs, offers, and associated content and/or materials are non-transferable.Please arrive at check-in with your ENTIRE PARTY. We are unable to check-in portions of your party or individual guests. Leaving tickets and/or any other materials at check-in for late arrivals or guests arriving at different times will not be permitted. Also, guests may not take any materials from the check-in area for individual distribution on their own. Your ENTIRE PARTY must arrive at the same time and check-in together – no exceptions.